Privacy Policy

Thank you for choosing Infinity Tile. This Privacy Center Policy explains how we collect, use, disclose, and protect your personal information when you interact with our website and services. We are committed to respecting your privacy and protecting your personal data. Please read this policy carefully to understand our practices.

1. Information We Collect

1.1 Personal Information: We may collect personal information from you when you voluntarily provide it to us, such as when you create an account, place an order, or contact us. This may include your name, email address, phone number, billing and shipping address, and payment information.

1.2 Usage Data: We may collect non-personal information about your interactions with our website and services. This may include IP addresses, browser type, device information, operating system, and browsing behavior.

2. Use of Personal Information

2.1 We may use your personal information for the following purposes:

  • To provide and personalize our products and services
  • To process and fulfill your orders
  • To communicate with you about your account, orders, and inquiries
  • To improve our website, services, and customer experience
  • To send you promotional offers, updates, and newsletters (with your consent)
  • To conduct market research and analyze usage patterns
  • To protect our rights, property, and safety, as well as that of our customers and the public

2.2 We will only use your personal information for the purposes specified in this Privacy Center Policy, unless we obtain your consent to use it for other purposes.

3. Data Retention

3.1 We will retain your personal information for as long as necessary to fulfill the purposes outlined in this policy, unless a longer retention period is required or permitted by law.

4. Sharing of Personal Information

4.1 We may share your personal information with trusted third parties in the following circumstances:

  • Service Providers: We may engage third-party service providers to assist us in delivering our products and services, such as shipping carriers and payment processors.
  • Legal Compliance: We may disclose your personal information if required by law or in response to valid legal requests, such as court orders or government regulations.

4.2 We will take reasonable measures to ensure that any third parties with whom we share your personal information are obligated to protect your privacy and use it only for the purposes for which it was shared.

5. Data Security

5.1 We implement reasonable security measures to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no data transmission over the internet or storage system can be guaranteed as 100% secure.

5.2 You are responsible for maintaining the confidentiality of your account information and for taking precautions to protect your login credentials.

6. Your Privacy Choices

6.1 You have certain rights and choices regarding your personal information. You may:

  • Access, update, or correct your personal information by logging into your account or contacting us.
  • Opt-out of receiving promotional emails or newsletters by following the instructions provided in the communication or contacting us.
  • Request the deletion of your personal information, subject to our legal obligations and legitimate business interests.

6.2 Please note that certain information is necessary for the proper functioning of our services, and if you choose not to provide it or withdraw your consent, we may not be able to provide you with certain features or fulfill your requests.

7. Children's Privacy

7.1 Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children without parental consent.